zf77 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how zf77 ("we", "us", or "our") collects, processes, stores, and protects personal information about users ("you" or "Player") who access or use the zf77 platform at zf77.app (the "Platform"). This Policy applies to all zf77 services, including our online casino, sports betting, live casino, slots, and crash games, as well as any associated customer support and promotional communications. By registering an account and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

zf77 is committed to safeguarding the personal information of all players, particularly those accessing the Platform from Dhaka, Chittagong, Sylhet, and other cities across Bangladesh. We handle all data in accordance with applicable data protection principles and maintain robust technical and organisational security measures to protect your information from unauthorised access, loss, or misuse.

2. Information We Collect

zf77 collects personal data that you provide directly to us, data generated automatically through your use of the Platform, and, where permitted, data from third-party sources. The categories of personal data we collect include:

3. How We Use Your Information

zf77 uses the personal data we collect for the following purposes. We will only use your personal data where we have a lawful basis to do so, including where it is necessary to perform our contract with you, to comply with a legal obligation, or where it is in our legitimate interests:

• ›To create and manage your zf77 account, verify your identity in line with KYC requirements, and enable access to all Platform services.
• ›To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank accounts, and to maintain accurate financial records.
• ›To deliver and improve our casino, sports betting, slots, and crash game services, and to personalise your experience on the Platform.
• ›To comply with our anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gaming obligations, including age verification and self-exclusion enforcement.
• ›To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, and other prohibited conduct on the Platform.
• ›To send you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts, and where you have opted in, promotional messages about bonuses and offers relevant to Bangladesh players.

4. Sharing Your Information

zf77 does not sell your personal data to third parties. We may, however, share your personal data with the following categories of recipients where it is necessary to deliver our services, meet our legal obligations, or protect our legitimate interests:

• ›Payment processors and financial institutions, including bKash, Nagad, Rocket, Upay, and selected Bangladeshi banks, solely for the purpose of processing your deposits and withdrawals.
• ›Game providers and technology partners who operate games or supply software infrastructure on the Platform, under strict data processing agreements that prohibit those parties from using your data for any purpose other than delivering the contracted services.
• ›Identity verification and fraud prevention services that assist zf77 in completing KYC checks and detecting suspicious account activity.
• ›Regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where zf77 is legally required to disclose information, or where disclosure is necessary to prevent or detect crime.

5. Cookies and Tracking Technologies

zf77 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and protect against fraudulent activity. Cookies are small data files stored on your device when you visit the Platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or they expire).

Most modern mobile browsers allow you to control cookie settings through your device's browser preferences. Please note that restricting essential cookies may affect the functionality of certain Platform features, including the login process and game loading. By continuing to use the Platform, you consent to our use of cookies in accordance with this Policy.

6. How We Protect Your Data

zf77 applies industry-standard security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. All data transmitted between your device and the zf77 Platform is encrypted using SSL (Secure Socket Layer) technology. Our servers and databases are protected by firewalls, intrusion detection systems, and access controls that restrict data access to authorised personnel only.

While zf77 takes all reasonable steps to protect your personal data, no method of data transmission or storage over the internet is 100% secure. You are also responsible for keeping your account login credentials confidential and for notifying us immediately if you suspect any unauthorised use of your account. zf77 will never ask you to disclose your full password in any communication.

7. Data Retention

zf77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. For registered players, account data and transaction records are typically retained for a minimum of five (5) years following account closure to satisfy anti-money laundering record-keeping obligations and to resolve any disputes that may arise. Marketing preference data is retained until you withdraw consent or request deletion. Technical log data is retained for a shorter period consistent with our security and fraud-prevention needs. When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

8. Your Data Rights

As a zf77 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or by email at [email protected]. We will respond to all verifiable requests within a reasonable timeframe:

• 👁️
  Right to Access

  You have the right to request a copy of the personal data zf77 holds about you, together with information about how it is being used.
• ✏️
  Right to Rectification

  You have the right to request correction of any inaccurate or incomplete personal data that zf77 holds about you.
• 🗑️
  Right to Erasure

  You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to zf77's legal retention obligations.
• 🚫
  Right to Object

  You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
• 📦
  Right to Portability

  You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another service provider where technically feasible.

9. Third-Party Services

The zf77 Platform integrates games and services from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt. These providers operate under their own privacy policies and data processing terms, and zf77 is not responsible for the privacy practices of these third-party game studios. When you play games supplied by these providers, certain session and gameplay data may be processed by them in accordance with their own policies. zf77 carefully selects all third-party partners and requires that they maintain appropriate data security standards as a condition of their engagement with the Platform. The zf77 Platform does not contain links to external websites; any third-party integration is solely for the delivery of gaming content within the Platform environment.

10. Children's Privacy

The zf77 Platform is strictly intended for adults aged 21 and above. zf77 does not knowingly collect, store, or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate age verification, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has accessed the Platform and provided personal data, please contact us immediately at [email protected] so that we can investigate and take appropriate action. Protecting minors from online gambling harm is a core responsibility we take seriously.

11. Changes to This Privacy Policy

zf77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform functionality. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform following any update to this Policy constitutes your acceptance of the revised terms. If the changes are significant, we may also notify you via a message to your registered mobile number or email address.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way zf77 handles your personal data, our dedicated support team is available 24 hours a day, 7 days a week via live chat on the Platform. We are committed to resolving all privacy-related queries promptly and transparently.

You may also contact us by email at: [email protected]